Order Cancellation Policy

48 hours worry-free cancelation

Within 48 hours after placing an order (subject to the time of successful payment of the order) can be canceled free of charge

Orders that have generated a logistics number cannot be canceled

Refunds will be returned within 3-7 working days

Return and Refund Rules

Statute of limitations

Returns can be made within 15 natural days after signing for the goods

Overdue orders will not be accepted for refund

Return conditions

✓ Unworn/unwashed/unaltered

✓ Hanger tags and packaging intact

✓ Retain proof of purchase

Return process:

① Contact customer service to obtain the RMA code

② Refund within 3 working days after the passage of the quality control)

[Non-returnable situation

× Goods older than 15 days

× Customized goods/fitting clothes

× Human damaged goods

Refund instructions

Default refund of the original payment channel (7-14 working days to the account)

Defective goods processing

※ Within 48 hours after signing the receipt need to provide:

Photos of damaged packaging

Product problem video

※ After verification, we will bear the shipping cost and send it out as priority.

Note

We do not accept cash-on-delivery returns.

Policy update date: [2025/3/18].